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  • Graphtec FAQs

    Find setup instructions and troubleshooting answers for using Graphtec plotters with ULTRAFILMCUT software.
ULTRAFILMCUT Graphtec FAQs

Graphtec FAQs

Graphtec FAQs for ULTRAFILMCUT

Find answers to common Graphtec setup and configuration questions when using your plotter with ULTRAFILMCUT software.

01
Common Graphtec Question

How do I change the command setting?

Graphtec FC9000

Learn how to access the Interface menu and select the correct command mode when using a Graphtec FC9000 plotter with ULTRAFILMCUT.

02
Common Graphtec Question

How do I change the step size setting?

Graphtec FC8600

Learn how to locate and adjust the GP GL step size so the Graphtec FC8600 settings correctly match ULTRAFILMCUT.

Quick Setup Instructions

Follow the summarized steps below or open the complete Graphtec document for detailed screen references.

Graphtec FC9000

Changing the Command Setting

Use the Interface menu to select the command setting required by ULTRAFILMCUT.

  1. Press the Pause/Menu key from the default screen.
  2. Press the upper Position key to open the Interface menu.
  3. Press the 2 key to select Command.
  4. Select GP GL, HP GL, or Auto according to the software setting.
  5. Press the Enter key to confirm and save the setting.
  6. Press the Pause/Menu key to return to the default screen.
The command selected on the plotter should match the command required by ULTRAFILMCUT.
Open FC9000 Guide
Graphtec FC8600

Changing the Step Size Setting

Use the Interface menu to adjust the GP GL step size so it matches the application setting.

  1. Press the Menu key from the default screen.
  2. Press the upper Position key to open the Interface menu.
  3. Press the 4 key to select Step Size.
  4. Select 0.100 mm, 0.050 mm, 0.025 mm, or 0.010 mm.
  5. Press the Enter key to confirm and save the setting.
  6. Press the Menu key to return to the default screen.
The Step Size option can only be changed when the GP GL command is enabled.
Open FC8600 Guide

Additional Graphtec FAQs

Review other common questions about connecting and using a Graphtec plotter with ULTRAFILMCUT.

Use the command setting required by ULTRAFILMCUT and confirm that the same command is selected on your Graphtec plotter. Different command settings can prevent the software and plotter from communicating correctly.

The Step Size option is only available when GP GL is enabled as the command setting. Change the command setting first, then return to the Interface menu and open Step Size.

Confirm that the plotter is powered on, the USB or network connection is secure, and the correct Graphtec model is selected inside ULTRAFILMCUT. Also verify that the command setting on the plotter matches the software setting.

A step size mismatch can affect the cutting scale. Check the Step Size setting on the Graphtec plotter and make sure it matches the setting used by ULTRAFILMCUT.

Press the Enter key to save the new setting, then return to the plotter’s default screen. Reconnect the plotter or reopen the software connection if ULTRAFILMCUT does not recognize the change immediately.

The menu names may be similar, but the buttons and screen layout can vary by model. Use the instructions that match your exact Graphtec model whenever possible.

Still Need Help?

Contact the ULTRAFILMCUT support team if your Graphtec question is not covered in the guides above.

Email: software@uppf-usa.com

Phone: +1 832 786 3388